Virtual Chifa Map
The digital transformation of social security constitutes a strategic step towards the modernization of management, the simplification of administrative procedures and the improvement of the quality of services offered to citizens.
This process began with the implementation of the Chifa card in 2007, leading to the local design, by Algerian skills, of the second generation e-Chifa card in December 2023.
This journey was crowned by the launch of the virtual version “e-Chifa”, which represents a qualitative leap in the digital transformation process.
The launch of this virtual card is a major step forward in the digitalization process experienced by the sector.
“e-Chifa” mainly targets university students, due to their familiarity with the digital environment.
The digital version is accessible via the “El Hanaa” mobile application on smartphones.
This card constitutes an innovative tool allowing students to easily benefit from in-kind benefits by presenting a QR code at the pharmacist, without needing the physical card.
It eliminates the need for previously required updates and complies with regulatory provisions relating to the protection of personal data.
It allows for rapid processing and reduces the time it takes to cover the needs of social security policyholders in terms of benefits.
This transformation reflects a strong desire for more efficient, transparent and equitable management, and represents a model to follow in the modernization of the national social security system.
It also reflects a concrete commitment to bringing the administration closer to the citizen through modern technological tools, in a context where digitalization has become an essential necessity to guarantee continuity and improvement in the quality of service.
This is an evolution that meets the expectations of new generations in a fully digital environment.